Accessibility & Inclusion Statement

Intercity travel is essential, so the platform must work for travellers who cannot read easily, who use an older phone, or who have limited data or network coverage.

• Read-aloud buttons that speak trip details, fares, times and your ticket out loud.
• Large tap targets, high-contrast text, keyboard focus states and a dark mode.
• An installable app that keeps your ticket and recent searches available offline.
• Descriptive labels for screen readers on interactive elements.

Operators are expected to assist passengers with reduced mobility, to allow a recognised assistance animal, and to help any passenger who cannot present a ticket digitally by looking up the booking number at the desk.

If something on the platform is hard to use, write to gosltransportation@gmail.com and describe the difficulty and the device you use. Accessibility reports are treated as priority faults.